Choose what works for you

Private Box’s online mailroom service can be used for managing personal or business mail.

View Plans & Pricing

The Signup Process

Choose a Plan

Apply in 10 Mins

Complete an ID Check

Account & Address ready to use!

How it Works

1. Give your Private Box address to anyone who wants one

2. Received a notification via email when mail arrives

We will tell you who it's for, its type, who it's from and how much it weighs. For example - 1x parcel to Daffy Dack from AMAZON weighing 2.3kg.

3. Log into our web app to request the item to be scanned, forwarded, destroyed or collected*

* We use NZ Post Parcel Collect to send your item close to your location to collect.

4. Bonus - we can set up "auto" scanning or forwarding rules to automatically process your mail for you

View Plans & Pricing Learn about what we do

No limits on incoming mail volumes

From a couple of items a month to 300+ items a day, Private Box can manage incoming mail volumes of any size. View our Plans

Private Box Account

From signing up to receiving & managing mail takes 1-2 business days.

Choose a plan
Apply in 10min
Complete an ID check

Account & Address ready to use!

Optional Extras

Setup Automatic mail processing rules
Organise mail forwarding from your existing address
Apply for integration into your mail document system

Benefits

Fast setup
No minimum term
You Stay in control
Free support

Digital Mailroom Competitors

From signing up to receiving & managing mail takes days to months.

Contact the company
Have a sales meeting
Get a quote
Negotiate?
Sign a 3-year contract
Set a start date
Go Live

Outcome

Locked into a long term contract
Not sure if you are getting a good price

What our clients have to say

Simon Margrett

05:50 03 Jul 21

Super service, friendly and convenient.

Robyn Maskell

01:17 21 Feb 21

Great service

Ross Davies

00:30 22 Nov 20

We'd used the service for about a decade while living without a base in NZ. We found it excellent, including for... lengthy stays out of the country. It took years to transition all our addresses to our Private Box address. The disappointing part came with returning to having a real letterbox and no further need for the service. We found Private Box had no plan for this process. You are either all in or all out. There is no middle ground for mail from addresses you've forgotten or only received mail from infrequently. There is no process where they could redirect mail that arrives after we unsubscribe - no interim (chargeable) service. They just destroy any mail that arrives once you stop paying. So it is a fairly stressful decision to stop using the service. It feels a bit like blackmail...read more

Kataleena Black

09:55 05 Nov 20

Fantastic service over many years!! The only problem has been the transfer to a new building causing a fair bit of... chaos, hopefully that will settle down, but for now it's dreadful.New customers won't have that issue though (unless the company relocates again, fingers crossed they don't).read more

Kris Warrior

02:23 16 Sep 19

I used Private Box for a couple of years as I needed an address in New Zealand. It was two years of trouble free,... excellent service. The guys are very responsive on email, not that I had had to touch base with them much....Wholeheartedly recommend them...read more

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Your Mail. Sorted.

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